Showing posts with label customer service that knocks my socks off. Show all posts
Showing posts with label customer service that knocks my socks off. Show all posts

Tuesday, April 5, 2011

I don't have to, but I'm going to...


Do you ever feel like the standard of service is just DYING?
Please tell me I am not the only one who at times will tell the cashier "you have a nice day"
only to prove a point, which is, your service kind-a sucked today.

So that is why I feel the absolute need to give a shout out to the businesses that knock my socks off.
That make me feel like chivalry is not dead. I don't have to, but I'm going to.

Today I must tell you about a shop called zipit.
I went looking to buy bulk zippers and stumbled across it on Etsy.
With-in minutes of placing my order I received a friendly email THANKING me for my order and telling me exactly when it was going out to me (the very next day).
{I already was smitten. Wow, I think I will like this shop.}

I got my package in the mail yesterday (only a few days after I ordered my zippers) and it was decorated in the happiest tape I have ever seen.
{totally excited now to open my package of yes, zippers}

Once inside, you won't believe it but she sent me candy and a little toy.
{I suddenly felt like I was opening a surprise package.  A little gift, not my boring zipper order}

Everything was exactly right. And I had my zippers.
{see, now I had my socks knocked off.}

It is the little things that make me happy.

It is the little things that make your customers think you give a darn.
It is THAT kind of attention that will make me a faithful follower and come to you first next time.
I wish every transaction could feel that good.  I'm just saying.

BTW
if your not in the market for zippers, Zipit had a darling selection of Japanese fabrics....
and darling ribbon
AND OH MY how cute are you!!?? zipper pulls


please leave some for me ;)